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• With regards to your enquiry and problems about the support system, our company implements unified management for them,
  so that the related staff can sharethe information and provide the most appropriate support for you.

Enquiry by telephone

• TEL +81-3-6277-4305
• Service dateMonday to Friday (excluding holidays)
• Service time9:00～17:00

Enquiry by Fax

• FAX+81-3-6277-4306
• * 24 hours of service
  (If the enquiry is received during the time other than business hours, it will be replied in the next workday.)

Enquiry by E-mail

• For support onlysupport@reverse.co.jp
• * 24 hours of service
  (If the enquiry is received during the time other than business hours, it will be replied in the next workday.)
• * You can select the most appropriate method and means in terms of your situation and time.

Support service concerning software(system)

• In the case of system fault and system operation, please feel free to contact with the responsible person concerned.If you cannot accurately describe the problem by telephone, our company designs the system which can access your computer via internet to view the screen and provide the support.

Support service concerning hardware(computer and other devices)

• You may encounter accident of hardware fault so that you cannot perform the business operation.Our company provides you with the support system to facilitate earlier recovery of the hardware.In the case of your computer breakdown, our company provides you with rental service for replacement of the computer if the server or client-side terminal of our system is faulty.
  In addition, the technical consultants of our company can visit you to help resolve the specific problems.